ON AVERAGE, MOST REQUESTS ARE COMPLETED IN JUST TWO DAYS OR LESS. HOWEVER, MORE COMPLEX REQUESTS CAN TAKE LONGER.

SUBSCRIBE TO A PLAN AND WE'LL QUICKLY ADD YOU TO YOUR VERY OWN TRELLO BOARD. THIS PROCESS USUALLY TAKES ABOUT AN HOUR TO COMPLETE FROM THE TIME YOU SUBSCRIBE. ONCE YOU ACCEPT THE INVITE TO TRELLO, YOU'RE READY TO ROCK.

FURTHER INSTRUCTIONS ON HOW TO USE THE TRELLO BOARD TO REQUEST DESIGNS CAN BE FOUND ON THE BOARD ITSELF.

ONCE SUBSCRIBED, YOU'RE ABLE TO ADD AS MANY DESIGN REQUESTS TO YOUR QUEUE AS YOU'D LIKE, AND THEY WILL BE DELIVERED ONE BY ONE.

LARGER REQUESTS ARE BROKEN DOWN ON OUR END. THIS APPLIES TO FULL-SCALE WEBSITE OR MOBILE APP DESIGNS, UI/UX WORK, ETC. YOU SHOULD EXPECT TO RECEIVE A REASONABLE AMOUNT OF WORK EVERY 24-48 HOURS UNTIL THE ENTIRE REQUEST IS DONE.

MOST REQUESTS ARE DESIGNED USING FIGMA.

MOST REQUESTS ARE WEBFLOW DEVELOPMENT IS INCLUDED WITH ALL SUBSCRIPTIONS AND IS SIMPLY TREATED AS A DESIGN REQUEST. AS LONG AS YOUR WEBSITE CAN BE SUPPORTED BY THE WEBFLOW PLATFORM, WE WILL TAKE CARE OF THE DEVELOPMENT TO ENSURE MAXIMUM FIDELITY WHEN IT COMES TO THE FINAL PRODUCT.

ONCE THE WEBSITE IS FULLY DEVELOPED, THE SITE WILL BE TRANSFERRED TO YOUR ACCOUNT, WHERE YOU WILL OWN IT FROM THAT POINT FORWARD. THEREFORE, A BLACKGRID SUBSCRIPTION IS NOT NECESSARY TO MAINTAIN YOUR WEBSITE.

NO WORRIES! WE'LL CONTINUE TO REVISE THE DESIGN UNTIL YOU'RE 100% SATISFIED.

DUE TO THE HIGH QUALITY NATURE OF THE WORK, THERE WILL BE NO REFUNDS ISSUED PAST THE FIRST WEEK OF SERVICE. HOWEVER, NO REFUNDS WILL BE ISSUED FOR COMPLETED WORK.

FOR SURE. WHETHER YOU NEED BLACKGRID FOR A MONTH OR A YEAR, THE CHOICE IS YOURS. JUST FEEL FREE TO COME BACK WHEN YOU HAVE ADDITIONAL DESIGN NEEDS.